Paperless and standardized in one month
JB Energija Ltd is a company in the renewable energy sector providing solutions for households, businesses and communities. They mount solar power plants on residential and business objects in Slovenia and Croatia.
Challenge
Growing fast is great, until…
Before introducing MightyFields Solar to JB Energija, the company faced the challenge of coping with the rapid surge in market interest for their services. Despite the relatively straightforward implementation of many projects, the team had to manage multiple projects simultaneously in different locations, involving numerous individuals who all required comprehensive information about client agreements. Of the team involved, most of the team was subcontracted.
This placed a significant burden on the dedicated JB Energija team, who are primarily concerned with ensuring customer satisfaction and delivering high-quality services to their clients. Managing communication (internal and with the client) and documentation on these projects took a lot of time and energy. At the same time, it was challenging to review the quality of the implementation.
Solution
MightyFields Solar for managing multiple solar PV installation projects
It took the team one month to implement MightyFields Solar, which adapted to their brand and specific needs. So, they can now assure quality and the team’s mission with the following:
“It took us merely one month to start using MightyFields Solar in full-scale production; the MightyFields team is professional and responsive, and it is a pleasure working with them!”
Katerina Božič, Ph.D.,Chief Strategy Officer
Standardized process
Solar power plants installation process (5 stages with automated data flow) ensures consistency across every project, team, and team member. Even if a worker is onboarded only to the last stage of the process, they will get all the information from the previous stages available at the site. Being informed about all the detailed agreements with the client from any stage of the process results in high-quality service delivery and increased client satisfaction.
“MightyFields Solar allowed us to quickly streamline our processes and ensure consistency in quality across every project, team, and team member. The solution is very well-defined; however, the best part is that it allows instant customizations of the captured and reported data.”
Katerina Božič, Ph.D.,Chief Strategy Officer
Neat and rich documentation
Each stage consists of reported data (based on best-practice data capture templates adapted to the specific needs of JB Energija) in documents, branded for JB Energija, some defined for reporting internally, others for reporting to the client. The documents include (edited) photos, scanned barcodes and all the data instantly available from the installation site to anyone needing it.
Quality client communication
JB Energija has decided to automatically send the clients some reports (by JB Energija email, standardized in MightyFields Solar). That is how they prevent misunderstandings both internally and with clients. The project is now better defined and communicated to the client.
Overview of the projects and their data
Now, the data on all the (active and finished) projects is available in one place. The JB Energija team does not only need it for quality assurance and smooth client and internal communication but also for possible warranty claims, maintenance phase and historical clarity.
“Simple capturing of data on-site survey visits raises the quality of execution along the whole process internally because the rich and well-defined data is available to the (internal and subcontracted) team on the site in the latter stages. And externally because site survey reports allow us to manage client expectations better.”
Katerina Božič, Ph.D.,Chief Strategy Officer
“MightyFields Solar allowed us to quickly streamline our processes and ensure consistency in quality across every project, team, and team member. The solution is very well-defined; however, the best part is that it allows instant customizations of the captured and reported data.”
Katerina Božič, Ph.D.,Chief Strategy Officer
“At JB Energija, we strive towards quality and efficiency, and this is precisely what process digitalization with MightyFields Solar is offering.”
Katerina Božič, Ph.D.,Chief Strategy Officer
At JB Energija, we strive towards quality and efficiency, and this is precisely what process digitalization with MightyFields Solar is offering.
- Katerina Božič, Ph.D., Chief Strategy Officer
Other benefits
Instant Onboarding
One month since JE Energija applied to the MightyFields Solar services, the team has used the solution in full-scale production. How smooth is that!
Quality Assurance
Through standardized processes and automated reporting, quality/rich data is available on every project at anytime.
Saved time and energy
Bureaucracy is now solved automatically, projects are transparent, and it is less likely that the team would have to visit a client more than needed.
Paper-free
With a vision to harness the sun's power and serve households and businesses, the company identifies strongly with nature. That is why the team wanted to digitalize and make their processes paperless.