Challenge – No overview of dispatched tasks and fields processes
You don’t have an overview of dispatched tasks and fields processes?
Are you facing:
- Lower team utilisation
- Managers losing time on repetitive tasks
- Tasks not assigned/completed
MightyFields can help you with
Scheduler with team availability information
Automatic task creation
Possible integration with external task manager
More Mighty features
Gains
- Team flexibility in the field
- Immediate creation of digital forms at the time required – which allows for quick responsiveness
- Less work for IT staff – forms are created by administrative workers
Gas Distribution Company
“MightyFields is one of those solutions that make IT departments famous!”
Črtomir Ješelnik
CIO
CIO
Challenge - Spending too much money on creating new content
Do you spend too much money on creating new content?
Are you facing:
- Long time to market, missed opportunities
- Costly changes, even minor ones
- Vendor dependency
MightyFields can help you with
User friendly “drag and drop” content design
Out of the box JSON API configuration
30+ standard elements to use
More Mighty features
Gains
- Vendor independence – empowered to create content and even integration
- Obtaining data from back-office systems ensures up-to-date and correct data
- Overview of the entire process from the end client’s needs to invoice issuing
- Communication with smart meters via a Bluetooth device (“device to device”), improves the accuracy of the procedures
Electro Distribution Company
"In the past it took us weeks, sometimes even months, to digitalise individual data capture. Using MightyFields platform we do it within a few days."
Dominik Ovniček
Head of IT
Head of IT
Challenge – Existing solution doesn't cover all our needs or is too complex
Doesn’t your existing solution cover all our needs or is too complex?
Are you facing:
- Work process subordinated to the solution
- Wasting time on several solutions
- Overpaying for the current solution
MightyFields can help you with
Custom content within standard product
“Fewest clicks” approach
Space for specific element development
More Mighty features
Gains
- Less administrative work for technicians with fewer data entry errors due to a unified data collection process.
- Centralized storage of information and thus a better overview of tasks.
- Faster work planning and invoicing.
- Better overview of performed work and the ability to generate reports for clients with just a few clicks – including photos of the work done.
Company doing installations and repairs
“As we use MightyFields, we are able to capture all the relevant data from the field digitally, with our phones, including photos after the work is performed, and so we save on paper, fuel, and consequently, we also save money.”
Nikola Popovič
CEO
CEO
Challenge - Getting up to date information from the field
Aren't you getting up to date information from the field?
Are you facing:
- Longer decision making, planning difficulties
- Lower team utilisation
- Issues with solving complaints
MightyFields can help you with
Online insight into field activities
Integration with company back end systems
Reporting and analytics, connection with BI tools
More Mighty features
Gains
- Reliable data capture, which enables the preparation of detailed invoicing reports to contracting parties
- Unified work of all teams
- Automated delivery of consents to landowners, immediately upon the situation arising in the field
Utility and Commercial Arboriculture Management from UK
“Best solution I know for digital data collection and the best company I have found to date to provide it."
Andrew Watts
Internal Infrastructure Director
Internal Infrastructure Director
Challenge – No relevant data at the site
Your teams don't get relevant data at the site?
Are you facing:
- Lower service quality
- Lower “first time fix rate”
- Losing time contacting back office
MightyFields can help you with
Historical customer/equipment/site data
Online integration with ERP/public databases
Warehouse also available in offline mode
More Mighty features
Gains
- Unified process of connecting new clients to the distribution network
- Cooperation and communication with the client is more transparent – for the client and for the team
- Real time data, no additional work on retyping and fewer mistakes in data due to back end systems integration
Electro Distribution Company
"Comland team added enthusiasm and vivacity to our project"
Tadej Šinkovec
Head of Metering Services
Head of Metering Services
Challenge - Spending too much time filling out the forms
Do you spend too much time filling out the forms?
Are you facing:
- Overall low productivity
- Long employee training, also for subcontractors
- Errors that occur due to lack of time
MightyFields can help you with
Wizard-like responsive forms
Information from ERP systems
A range of input and checking methods
More Mighty features
Gains
- Digital forms that guide technicians through the repair, maintenance, and installation process.
- Reduced telephone communication as the technicians receive push notifications directly on their mobile device
- Better insights into business processes and thus the possibility of improvements
- Improved customer service (clients receive a report by e-mail as soon as the service is completed)
Company renting multifuncional printers
”With MightyFields, our technicians save around 3 minutes per case, which means savings of 30 minutes per day, or 10 hours per month."
Žan Verbič
Head of Technical Support
Head of Technical Support