Team work

Challenge – No overview of dispatched tasks and fields processes

You don’t have an overview of dispatched tasks and fields processes?

Are you facing:

  • Lower team utilisation
  • Managers losing time on repetitive tasks
  • Tasks not assigned/completed

MightyFields can help you with

Scheduler with team availability information

Automatic task creation

Possible integration with external task manager

More Mighty features

Gains


  • Team flexibility in the field
  • Immediate creation of digital forms at the time required – which allows for quick responsiveness
  • Less work for IT staff – forms are created by administrative workers


Challenge - Spending too much money on creating new content​

Do you spend too much money on creating new content​?

Are you facing:

  • Long time to market, missed opportunities
  • Costly changes, even minor ones
  • Vendor dependency

MightyFields can help you with

User friendly “drag and drop” content design

Out of the box JSON API configuration

30+ standard elements to use

More Mighty features

Gains


  • Vendor independence – empowered to create content and even integration
  • Obtaining data from back-office systems ensures up-to-date and correct data
  • Overview of the entire process from the end client’s needs to invoice issuing
  • Communication with smart meters via a Bluetooth device (“device to device”), improves the accuracy of the procedures


Challenge – Existing solution doesn't cover all our needs or is too complex

Doesn’t your existing solution cover all our needs or is too complex?

Are you facing:

  • Work process subordinated to the solution
  • Wasting time on several solutions
  • Overpaying for the current solution

MightyFields can help you with

Custom content within standard product

“Fewest clicks” approach

Space for specific element development

More Mighty features

Gains


  • Less administrative work for technicians with fewer data entry errors due to a unified data collection process.
  • Centralized storage of information and thus a better overview of tasks.
  • Faster work planning and invoicing.
  • Better overview of performed work and the ability to generate reports for clients with just a few clicks – including photos of the work done.


Challenge - Getting up to date information from the field

Aren't you getting up to date information from the field?

Are you facing:

  • Longer decision making, planning difficulties
  • Lower team utilisation
  • Issues with solving complaints

MightyFields can help you with

Online insight into field activities

Integration with company back end systems

Reporting and analytics, connection with BI tools

More Mighty features

Gains


  • Reliable data capture, which enables the preparation of detailed invoicing reports to contracting parties
  • Unified work of all teams
  • Automated delivery of consents to landowners, immediately upon the situation arising in the field


Challenge – No relevant data at the site​

Your teams don't get relevant data at the site​?

Are you facing:

  • Lower service quality
  • Lower “first time fix rate”
  • Losing time contacting back office

MightyFields can help you with

Historical customer/equipment/site data

Online integration with ERP/public databases

Warehouse also available in offline mode

More Mighty features

Gains


  • Unified process of connecting new clients to the distribution network
  • Cooperation and communication with the client is more transparent – for the client and for the team
  • Real time data, no additional work on retyping and fewer mistakes in data due to back end systems integration


Challenge - Spending too much time filling out the forms​

Do you spend too much time filling out the forms​?

Are you facing:

  • Overall low productivity
  • Long employee training, also for subcontractors
  • Errors that occur due to lack of time

MightyFields can help you with

Wizard-like responsive forms

Information from ERP systems

A range of input and checking methods

More Mighty features

Gains


  • Digital forms that guide technicians through the repair, maintenance, and installation process.
  • Reduced telephone communication as the technicians receive push notifications directly on their mobile device
  • Better insights into business processes and thus the possibility of improvements
  • Improved customer service (clients receive a report by e-mail as soon as the service is completed)